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Education

Education Center
The Education center has several charters including Value Based Training, Customer Support, Help Desk and supporting Solution Workplaces. The Education center is staffed with IT specific industry knowledge experts that can be leveraged at any stage of an engagement where Product / Process knowledge and/or information transfer to the Customer team is required for success. The Education Center provides:

Solution Best Practices driven education and support.

Enrich Best Practices, Education and Support with lessons learned from previous iteration – continuous improvement.

End to End Support Offerings for our Solutions

Design and Engineering resources that realize project gains through the use of Lean Engineering principles, automation and simulation

Our mission is to help our Clients to achieve high productivity level by defining, developing and/or delivering high quality training based on their educational / business requirements in all aspects from soft skills to hard skills to value added contents.

Alignment
Client Alignment is about ICIS building a trusted advisor relationship with our clients. This ensures that our clients are able to see the value gained, and demonstrate business success to their partnership with ICIS. This ensures repeatability from engagement to engagement, consistency worldwide, and scalability to meet demand through consistent control, stage, and risk avoidance components.

Governance and Project Management Methods
We know through experience that success can be achieved through project ownership, a well-defined process to reach the objectives and in its strict execution. Our Governance process provides the project teams with a set of decision-making criteria as well as a Client/ICIS governing board for resolving conflict and addressing change requests. Our project management methods enable our project managers to reduce project risk and increase predictability and repeatability while being flexible enough to accept the unique attributes that each client may possess.

Our offering on Business Analysis provides value courses around:Requirements Elicitation and Solution Assessment Validation and a greater emphasis on Agile methods and Business Development Engagement.